Privacy Policy

3D PETSHOP Inc. and its subsidiary companies respect the privacy rights of our online visitors and recognize the importance of protecting any information we may collect from you. We have adoted a corporate-wide Privacy Policy that guides how we collect, store and use the information you provide us online. Please read the following Privacy Policy carefully. When you use our website you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

If you have any questions relating to these data protection regulations or require any further information, please send an e-mail to

Our Website

Terms of Use

The following information explains to what extent data is collected, used and transmitted on our websites.

Information collection

  • Reservation of consent

    Any collection, use or transmission of information that identifies you personally or enables us to contact you (“”Personal Information””) through our products requires your prior express consent.

  • Necessity of collection

    Collection and transmission of your information is typically necessary if you want to make use of our services, make a purchase, register your product online or wish to provide us with your personal details so that we can contact you.

    Certain services require the transmission of information on 3D PETSHOP products in order to provide useful informtaion to you. Such data is processed anonymously.

  • Anonymous Use

    If you do not wish to register or provide any personal details, you will still be able to enjoy our website.

    However, you may be required to register and/or provide information including your personal serial number before you can use certain services or functions.

  • Information required for technical purposes

    The above excludes information that your Internet browser transmits for technical reasons when you access our Web sites to ensure that the page content is displayed automatically.

    Such information includes the URL of any referring Web site, your IP address and the date and time of access to our Web sites, your browser type, browser language and browser variables.

    We may use your IP address to help diagnose problems with our server, and to administer our Web site.

    Your IP address allows us to identify which pages of our Web sites were accessed and how much time was spent on these pages. Your IP address is also used to collect general demographic data.

    However, we do not link IP addresses collected in this manner to personal data and we are not able to assign an IP address to an individual person in such cases. User sessions are logged but the users themselves remain anonymous.

    We do not use this information for any other purposes.

Use and Transfer of information

  • Designated purpose

    We use the collected information to justify, implement and process contractual relationships and to process associated payments.

    Some information may also be used to improve our services and products if your prior express consent to this use has been obtained.

  • Transfer of information to third parties

    We reserve the right to make customer information available to affiliated companies, partners and other third parties.

    However, any third parties are contractually associated with 3D PETSHOP and may only use the customer information to perform or conclude necessary transactions or functions relating to contractual relationships or products of us.

    Any transactions or performance of such functions by third parties must comply with the rules outlined in these data protection regulations.

  • Prosecution

    In individual cases, we may make collected data available to the relevant law enforcement agencies for prosecution purposes, to avert danger, to fulfill the legal duties of the constitution protection authorities and to assert its intellectual property rights.

  • Reservation of consent

    No sale of data: We will not make any personal data available to anyone other than the abovementioned third parties without your prior consent.

    In particular, we will not sell the data of any customers or users of its Web sites.

Newsletter (“Opt In”)

  • Registration

    When registering, customers are given the opportunity to sign up for the Newsletter. This newsletter provides customers with information on special offers, new products and/or services.

  • Unsubscribing

    Customers can unsubscribe from the newsletter at any time via the link in the newsletter itself.

Links to other sites

This Web site contains links to other Web sites. Please note that we cannot assume any responsibility for the data protection practices or content of these Web sites or for the manner in which they may collect data.

Read the data protection policy of each Web site you visit with care, as this may differ from our data protection regulations. Our data protection policy applies exclusively to the Web sites listed above.

Use of “Cookies”

  • Use of Cookies

    When you visit our Web site, what are known as cookies are saved on your computer. These cookies record information about your surfing behavior (selected language, country, pages loaded, date, time of day, length of visit etc.). We can then access this information on your next visit, enabling us to adapt the Web site to your personal preferences and reduce loading times to a minimum. Moreover, we use this information to automatically populate forms with your data so that you don’t have to enter it again yourself. The use of cookies is commonplace and offers many advantages. Most major Web sites use cookies. The information contained in cookies relating to how and when visitors use a Web site helps us identify which sections of the Web site are popular and which are not. Many improvements and updates stem from information gathered by cookies. Cookies also help us to offer customized web content and meet the needs of our visitors. “Session cookies”, which are automatically deleted when the browser is closed, are required among other things to carry out online purchases.

  • Sensitive data

    We do not store passwords and similarly critical data in cookies. Our Web sites do not use cookies to gather personal data from your computer that has not been sent as a cookie when you first visit the Web site.

  • Blocking Cookies

    You can choose to manage the use of cookies yourself or even block them altogether by configuring your browser accordingly. Please note that the procedure to change these settings may vary depending on the Browser used. If you are using Microsoft Internet Explorer proceed as follows: Go to “Tools” and “Internet Options”, select the “Privacy” tab and click on “Advanced”. This allows you to block the use of cookies altogether. Blocking cookies may restrict the functionality of the Web site or web-based programs.

Advertising Policy

This website uses Google Analytics and Google Remarketing, web analytics services provided by Google, Inc. (“Google”).

Google AdWords remarketing, conducted through the Google Display Network, is a form of online advertising that enables advertisers to show advertisements to users who have already visited their site while browsing the web.

Your personal information will not be retained through cookies in these advertisements.

You may refuse the use of cookies by selecting the appropriate settings on your browser

More information on Google policies regarding Privacy can be accessed via following links: